General support questions
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amtrakuk
- Posts: 50
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by amtrakuk » 2019/11/05 12:52:55
I was given a Advent 6553 laptop yesterday, trying to install CentOS 7 during the DVD loading the DVD boots. I /think/ it maybe to do with graphics as the reboot occurs when the GNOME GUI is initialised. As usual a test with ubuntu workes fine, has anyone any ideas on how to diagnose, the hardware spec is;
Code: Select all
CPU Intel Pentium Dual-Core T4200 (2.0GHz)
BIOS Phoenix BIOS. Press F2 to enter
Chipset Intel GL40 Express
Memory 4GB DDR2 PC2-6400 800MHz SODIMM (2 memory slots. Max 4GB)
Hard Drive 320GB Toshiba MK3252GSX
CD Drive TSSTcorp CDDVDW TS-L633A
Screen 17" Widescreen TFT (native resolution 1440x900)
Video Card Integrated Intel GL40 Express Chipset Family
Webcam Built in
Sound Card Realtek ALC888 High Definition Audio
Network Card Realtek 8139 / 810X (Onboard)
MSI MN54G 802.11bg Wireless G Mini PCI Card (MS-6877)
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tunk
- Posts: 1206
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by tunk » 2019/11/05 13:46:02
Did you generate the checksum for the ISO image?
IIRC, the first stage of the boot should be a self-check of the DVD.
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amtrakuk
- Posts: 50
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by amtrakuk » 2019/11/05 15:24:00
I must admit I haven't, its a ISO image I downloaded and burnt to a DVD. Would that cause it to abort when loading the GNOME desktop? If its any help, the grey CentOS 7 displays OK, I try pressing ESC key to show the boot process but the screen flashes up complete white and reboots.
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TrevorH
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by TrevorH » 2019/11/05 17:53:43
You should always check the published sha256sum against the iso image you downlaoded. It tells you if you got the right thing and it tells you if the download worked and also tells you if someone has managed to substitute their own copy of the image for the one we provide. They're listed in the release notes.
If it is graphics related then take the Troubleshooting option off the initial boot menu and in there you will find an "install in basic graphics" mode (or words to that effect). Try that.
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amtrakuk
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by amtrakuk » 2019/11/05 18:56:32
i've bunt a CD of Centos 8 Boot,tested on the machine at work and gets as far as the Anaconda installer so baught it home and tried it in the problem laptop. No go
I'll try the reduced graphics mode.
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amtrakuk
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by amtrakuk » 2019/11/05 19:05:56
All goes well with the troubleshooting mode until the "Starting Switch Root...", the text font switches slightly the the machine reboots. Attached is a screen grab showing the hardware profile on the same laptop.
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Attachments
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- Screenshot from 2019-11-05 19-04-39.png (41.27 KiB) Viewed 1336 times
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amtrakuk
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by amtrakuk » 2019/11/05 19:07:17
I'm going to try and swap the HDD from a laptop with centos already installed later tonight to see if that gets me further.
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desertcat
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- Location: Tucson, AZ
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by desertcat » 2019/11/05 19:23:23
amtrakuk wrote: ↑2019/11/05 18:56:32
i've bunt a CD of Centos 8 Boot,tested on the machine at work and gets as far as the Anaconda installer so baught it home and tried it in the problem laptop. No go
I'll try the reduced graphics mode.
As a trivia question, did you do the install the OS in Legacy BIOS or UEFI BIOS?!? Normally the DEFAULT is UEFI, but sometimes it is better to do the install in Legacy BIOS. If the installs fails in the DEFAULT try doing the install in the other. My Desktop machine prefers Legacy BIOS over UEFI, and you can usually select which type of device is being used by going into the BIOS.
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amtrakuk
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by amtrakuk » 2019/11/05 19:30:03
The laptop is n old 10 year Dixon’s laptop from the days of windows Vista, The BIOS is very basic, I’m not sure UEFI was common back in those days for a basic home laptop. I appreciate your question as I’ve run into the UEFI /safe boot issue with an Acer laptop
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amtrakuk
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by amtrakuk » 2019/11/05 20:51:38
I think I may have sorted it. Tried a HDD from a known working machine and it was working intermittently. Re-seated the memory no difference. Removed one of the 2 GB sticks and all seems OK.
Slapped the original disk in and now running on one stick of 2 gig mem. Seems to be installing ok.
Not come across bad memory for years so you could say its a schoolboy error!