Recently ran a yum update now I can't print to any network printer

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xbatx
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Joined: 2010/08/28 08:49:31

Recently ran a yum update now I can't print to any network printer

Post by xbatx » 2021/07/08 00:20:13

Recently ran a yum update now I can't print to any network printer. I was wondering if anyone had any thoughts at all?

all I did was a yum update and now no network printer works at all. I have tried removing the printers then adding them again rebooted etc.

I also get "No pages were found" after I try to print something. I logged as root user added the printer and I kept getting a popup that said something along the lines of "login needed"

In cups - I get stopped
"Filter failed"

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jlehtone
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Re: Recently ran a yum update now I can't print to any network printer

Post by jlehtone » 2021/07/08 13:58:22

An obvious question is: which packages did change in the update.
To get latest transaction IDs: yum history list
To see what a transaction did do: yum history info $ID

What has the cups.service done lately?

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sudo journalctl -xu cups
sudo systemctl status cups
If the service is not running, then could it restart?

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sudo systemctl restart cups
CUPS has logs in /var/log/cups/ too.

"login needed" ... are the printers "Windows printers"? Should you authenticate (aka "login") somehow?
Perhaps samba is used for authentication? Did its packages update?

xbatx
Posts: 80
Joined: 2010/08/28 08:49:31

Re: Recently ran a yum update now I can't print to any network printer

Post by xbatx » 2021/07/08 17:17:03

thank you for the reply.
As for a yum update I always just do yum update all. (I will look into that)

sudo journalctl -xu cups

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-- Logs begin at Thu 2021-07-08 08:12:22 EDT, end at Thu 2021-07-08 13:08:17 EDT. --
Jul 08 08:13:12 localhost.localdomain systemd[1]: Started CUPS Printing Service.
-- Subject: Unit cups.service has finished start-up
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
-- 
-- Unit cups.service has finished starting up.
-- 
-- The start-up result is done.
sudo systemctl status cups

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● cups.service - CUPS Printing Service
   Loaded: loaded (/usr/lib/systemd/system/cups.service; enabled; vendor preset: enabled)
   Active: active (running) since Thu 2021-07-08 08:13:12 EDT; 4h 56min ago
 Main PID: 1775 (cupsd)
    Tasks: 4
   CGroup: /system.slice/cups.service
           ├─ 1775 /usr/sbin/cupsd -f
           ├─ 4207 /usr/lib/cups/notifier/dbus dbus://
           ├─28480 /usr/lib/cups/notifier/dbus dbus://
           └─28481 /usr/lib/cups/notifier/dbus dbus://

Jul 08 08:13:12 localhost.localdomain systemd[1]: Started CUPS Printing Service.


end of my /var/logs/cups/

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D [08/Jul/2021:13:04:21 -0400] [Job 412] envp[21]="RIP_MAX_CACHE=128m"
D [08/Jul/2021:13:04:21 -0400] [Job 412] envp[22]="CONTENT_TYPE=application/vnd.cups-pdf-banner"
D [08/Jul/2021:13:04:21 -0400] [Job 412] envp[23]="DEVICE_URI=lpd://192.168.1.222/P1"
D [08/Jul/2021:13:04:21 -0400] [Job 412] envp[24]="PRINTER_INFO=Zebraa450"
D [08/Jul/2021:13:04:21 -0400] [Job 412] envp[25]="PRINTER_LOCATION="
D [08/Jul/2021:13:04:21 -0400] [Job 412] envp[26]="PRINTER=Zebraa450"
D [08/Jul/2021:13:04:21 -0400] [Job 412] envp[27]="PRINTER_STATE_REASONS=none"
D [08/Jul/2021:13:04:21 -0400] [Job 412] envp[28]="CUPS_FILETYPE=document"
D [08/Jul/2021:13:04:21 -0400] [Job 412] envp[29]="FINAL_CONTENT_TYPE=application/vnd.cups-raster"
D [08/Jul/2021:13:04:21 -0400] [Job 412] envp[30]="AUTH_I****"
D [08/Jul/2021:13:04:21 -0400] [Job 412] Started filter /usr/lib/cups/filter/bannertopdf (PID 28482)
D [08/Jul/2021:13:04:21 -0400] [Job 412] Started filter /usr/lib/cups/filter/pdftopdf (PID 28483)
D [08/Jul/2021:13:04:21 -0400] [Job 412] Started filter /usr/lib/cups/filter/gstoraster (PID 28484)
D [08/Jul/2021:13:04:21 -0400] [Job 412] Started filter /usr/lib/cups/filter/rastertolabel (PID 28485)
D [08/Jul/2021:13:04:21 -0400] [Job 412] Started backend /usr/lib/cups/backend/lpd (PID 28486)
D [08/Jul/2021:13:04:21 -0400] [Job 412] STATE: +connecting-to-device
D [08/Jul/2021:13:04:21 -0400] [Job 412] Looking up "192.168.1.222"...
D [08/Jul/2021:13:04:21 -0400] [Job 412] backendWaitLoop(snmp_fd=6, addr=0x55dd03b796e8, side_cb=0x55dd023a9db0)
D [08/Jul/2021:13:04:21 -0400] [Job 412] PID 28483 (/usr/lib/cups/filter/pdftopdf) stopped with status 108 (Exec for$
D [08/Jul/2021:13:04:21 -0400] [Job 412] Hint: Try setting the LogLevel to "debug" to find out more.
D [08/Jul/2021:13:04:21 -0400] [Job 412] PID 28484 (/usr/lib/cups/filter/gstoraster) stopped with status 1.
D [08/Jul/2021:13:04:21 -0400] [Job 412] Hint: Try setting the LogLevel to "debug" to find out more.
D [08/Jul/2021:13:04:21 -0400] [Job 412] PID 28485 (/usr/lib/cups/filter/rastertolabel) stopped with status 1.
D [08/Jul/2021:13:04:21 -0400] [Job 412] Hint: Try setting the LogLevel to "debug" to find out more.
D [08/Jul/2021:13:04:21 -0400] [Job 412] PID 28486 (/usr/lib/cups/backend/lpd) exited with no errors.
D [08/Jul/2021:13:04:21 -0400] [Job 412] PID 28482 (/usr/lib/cups/filter/bannertopdf) did not catch or ignore signal$
D [08/Jul/2021:13:04:21 -0400] [Job 412] End of messages
D [08/Jul/2021:13:04:21 -0400] [Job 412] printer-state=3(idle)
D [08/Jul/2021:13:04:21 -0400] [Job 412] printer-state-message="No pages were found."
D [08/Jul/2021:13:04:21 -0400] [Job 412] printer-state-reasons=none
As for the login sorry I forgot to mention that. There is no login set on the printer. It prints fine from android, windows 7 windows 8 windows 10 etc.. I believe it has to do with a update but I am not sure what exactly is the cause. I did find this too - https://bugs.centos.org/view.php?id=17859

But I also forgot to look at the cups logs I am going to look at that next when I get more time. Thank you again

Another thing I did read is some rebuilt the printer driver and it seemed to work for semi similar problems.

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jlehtone
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Location: Finland

Re: Recently ran a yum update now I can't print to any network printer

Post by jlehtone » 2021/07/08 19:51:36

xbatx wrote:
2021/07/08 17:17:03

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[Job 412] PID 28483 (/usr/lib/cups/filter/pdftopdf) stopped with status 108 (Exec for$
[Job 412] Hint: Try setting the LogLevel to "debug" to find out more.
The "LogLevel" can be set somewhere in cups' configuration.

xbatx
Posts: 80
Joined: 2010/08/28 08:49:31

Re: Recently ran a yum update now I can't print to any network printer

Post by xbatx » 2021/07/13 10:11:36

you happen to know where the loglevel is? I am looking just think I am looking in the wrong area. I tried for a hour. I'm gonna try later when I have more time.

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TrevorH
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Location: Brighton, UK

Re: Recently ran a yum update now I can't print to any network printer

Post by TrevorH » 2021/07/13 11:10:24

grep -i log /etc/cups/cupsd.conf
The future appears to be RHEL or Debian. I think I'm going Debian.
Info for USB installs on http://wiki.centos.org/HowTos/InstallFromUSBkey
CentOS 5 and 6 are deadest, do not use them.
Use the FAQ Luke

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