Problems mounting USB mass storage

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centosian
Posts: 3
Joined: 2008/10/22 18:28:34

Problems mounting USB mass storage

Post by centosian » 2008/10/22 18:56:55

Hi all,

Newbie here. I'm having problems mounting the USB drive. I use CentOS 4.7, kernel 2.6.9-78.0.1
The drive is 1TB Lacie Biggest F800. When I plug it in via USB, I get the following in /var/log/messages

Oct 22 11:43:45 hpcc-501c-1 kernel: usb 1-1: new high speed USB device using address 4
Oct 22 11:43:50 hpcc-501c-1 kernel: usb 1-1: control timeout on ep0in
Oct 22 11:43:50 hpcc-501c-1 kernel: usb 1-1: device not accepting address 4, error -71
Oct 22 11:43:50 hpcc-501c-1 kernel: usb 1-1: new high speed USB device using address 5
Oct 22 11:43:55 hpcc-501c-1 kernel: usb 1-1: control timeout on ep0in
Oct 22 11:43:56 hpcc-501c-1 kernel: usb 1-1: device not accepting address 5, error -71



here's the snip from the /var/log/messages when I powercycle the drive:

Oct 22 11:48:20 hpcc-501c-1 kernel: usb 1-1: new high speed USB device using address 9
Oct 22 11:48:20 hpcc-501c-1 kernel: scsi2 : SCSI emulation for USB Mass Storage devices
Oct 22 11:48:20 hpcc-501c-1 kernel: Vendor: LaCie Model: Biggest F800 Rev: 1.40
Oct 22 11:48:20 hpcc-501c-1 kernel: Type: Direct-Access ANSI SCSI revision: 02
Oct 22 11:48:20 hpcc-501c-1 kernel: SCSI device sdc: 2930313216 512-byte hdwr sectors (1500320 MB)
Oct 22 11:48:20 hpcc-501c-1 kernel: sdc: assuming drive cache: write through
Oct 22 11:48:20 hpcc-501c-1 kernel: SCSI device sdc: 2930313216 512-byte hdwr sectors (1500320 MB)
Oct 22 11:48:20 hpcc-501c-1 kernel: sdc: assuming drive cache: write through
Oct 22 11:48:20 hpcc-501c-1 kernel: sdc: [mac] sdc1 sdc2 sdc3 sdc4 sdc5 sdc6 sdc7
Oct 22 11:48:20 hpcc-501c-1 kernel: Attached scsi disk sdc at scsi2, channel 0, id 0, lun 0
Oct 22 11:48:20 hpcc-501c-1 scsi.agent[5768]: disk at /devices/pci0000:00/0000:00:1d.7/usb1/1-1/1-1:1.0/host2/target2:0:0/2:0:0:0
Oct 22 11:49:34 hpcc-501c-1 kernel: usb 1-1: reset high speed USB device using address 9
Oct 22 11:49:39 hpcc-501c-1 kernel: usb 1-1: control timeout on ep0in
Oct 22 11:49:39 hpcc-501c-1 kernel: usb 1-1: device not accepting address 9, error -71
Oct 22 11:49:39 hpcc-501c-1 kernel: usb-storage: Bus reset ended with -19
Oct 22 11:49:39 hpcc-501c-1 kernel: usb 1-1: USB disconnect, address 9
Oct 22 11:49:39 hpcc-501c-1 kernel: scsi: Device offlined - not ready after error recovery: host 2 channel 0 id 0 lun 0
Oct 22 11:49:39 hpcc-501c-1 kernel: sd 2:0:0:0: Illegal state transition cancel->offline
Oct 22 11:49:39 hpcc-501c-1 kernel: Badness in scsi_device_set_state at drivers/scsi/scsi_lib.c:1802
Oct 22 11:49:39 hpcc-501c-1 kernel: [] scsi_device_set_state+0xd2/0xdd [scsi_mod]
Oct 22 11:49:39 hpcc-501c-1 kernel: [] scsi_eh_offline_sdevs+0x49/0x5e [scsi_mod]
Oct 22 11:49:39 hpcc-501c-1 kernel: [] scsi_unjam_host+0x15a/0x16b [scsi_mod]
Oct 22 11:49:39 hpcc-501c-1 kernel: [] scsi_error_handler+0x112/0x15a [scsi_mod]
Oct 22 11:49:39 hpcc-501c-1 kernel: [] scsi_error_handler+0x0/0x15a [scsi_mod]
Oct 22 11:49:39 hpcc-501c-1 kernel: [] kernel_thread_helper+0x5/0xb
Oct 22 11:49:39 hpcc-501c-1 kernel: SCSI error : return code = 0x10000
Oct 22 11:49:39 hpcc-501c-1 hald[4281]: Timed out waiting for hotplug event 660. Rebasing to 660
Oct 22 11:49:39 hpcc-501c-1 kernel: usb 1-1: new high speed USB device using address 10
Oct 22 11:49:44 hpcc-501c-1 kernel: usb 1-1: control timeout on ep0in
Oct 22 11:49:45 hpcc-501c-1 kernel: usb 1-1: device not accepting address 10, error -71
Oct 22 11:49:45 hpcc-501c-1 kernel: usb 1-1: new high speed USB device using address 11
Oct 22 11:49:50 hpcc-501c-1 kernel: usb 1-1: control timeout on ep0in
Oct 22 11:49:50 hpcc-501c-1 kernel: usb 1-1: device not accepting address 11, error -71
Oct 22 11:49:55 hpcc-501c-1 hald[4281]: Timed out waiting for hotplug event 681. Rebasing to 670


I've seen threads similar to this one on other forums. In fact, my problem is identical to the one described here:
http://www.linuxquestions.org/questions/linux-hardware-18/lacie-biggest-f800gb-usb2-drive-wont-connect-to-rhel4-kernel-2.6.9-543097/
but none of the suggested tricks worked for me. Any help is appreciated!

gerald_clark
Posts: 10642
Joined: 2005/08/05 15:19:54
Location: Northern Illinois, USA

Problems mounting USB mass storage

Post by gerald_clark » 2008/10/22 19:12:37

Looks OK. What is the problem?

show us the output of
fdisk -l

centosian
Posts: 3
Joined: 2008/10/22 18:28:34

Re: Problems mounting USB mass storage

Post by centosian » 2008/10/22 19:39:38

The problem is that the USB disk is not mounting.

The output from fdisk -l
-------------------------------------------------------------
Disk /dev/sda: 80.0 GB, 80000000000 bytes
255 heads, 63 sectors/track, 9726 cylinders
Units = cylinders of 16065 * 512 = 8225280 bytes

Device Boot Start End Blocks Id System
/dev/sda1 * 1 13 104391 83 Linux
/dev/sda2 14 9726 78019672+ 8e Linux LVM

Disk /dev/sdb: 80.0 GB, 80000000000 bytes
255 heads, 63 sectors/track, 9726 cylinders
Units = cylinders of 16065 * 512 = 8225280 bytes

Device Boot Start End Blocks Id System
/dev/sdb1 * 1 9726 78124063+ 8e Linux LVM
---------------------


I should add, I have a USB stick drive, and it mounts fine. But the large USB standalone storage does not.

gerald_clark
Posts: 10642
Joined: 2005/08/05 15:19:54
Location: Northern Illinois, USA

Re: Problems mounting USB mass storage

Post by gerald_clark » 2008/10/22 19:52:59

It looks like your drive is failing, and going off-line.

centosian
Posts: 3
Joined: 2008/10/22 18:28:34

Re: Problems mounting USB mass storage

Post by centosian » 2008/10/22 21:06:56

Actually, I just found out that it was formatted using Mac OS X Extended file system. It mounts on Macs.

gerald_clark
Posts: 10642
Joined: 2005/08/05 15:19:54
Location: Northern Illinois, USA

Re: Problems mounting USB mass storage

Post by gerald_clark » 2008/10/23 13:52:01

That doesn't explain the timeouts.
After looking at the link you provided,
it looks like the Lacie drive interface and the
Linux drivers have a compatibility issue.
Not all USB drive enclosures work with Linux.
Sometimes it is easiest to get a different USB drive.

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