DRDY ERR

General support questions including new installations
gmcust3
Posts: 170
Joined: 2009/10/28 19:44:35

DRDY ERR

Post by gmcust3 » 2010/03/05 20:35:07

My server was working perfectly.

When I came today , and switched on , I see below Error :

ata1.00status:{DRDY ERR}
ata1.00:error:{UNC}

I can ping the server but cant use Putty or winscp.

HDD crashed ?

gmcust3
Posts: 170
Joined: 2009/10/28 19:44:35

Re: DRDY ERR

Post by gmcust3 » 2010/03/05 20:37:39

I found this related topic :

http://www.centos.org/modules/newbb/viewtopic.php?viewmode=thread&topic_id=21460&forum=39

I also see : sda write protect is off

Can it be the Cable Problem ?

We were dialing & suddenly there was a power failure after tht only we r facing this

michaelnel
Posts: 1478
Joined: 2006/05/29 16:50:11
Location: San Francisco, CA

DRDY ERR

Post by michaelnel » 2010/03/05 22:06:53

From what I googled, it seems it is not unusual to have these data transmission errors occasionally on SATA drives. They should be infrequent though.

gmcust3
Posts: 170
Joined: 2009/10/28 19:44:35

Re: DRDY ERR

Post by gmcust3 » 2010/03/05 22:57:58

:( What to do now ?

michaelnel
Posts: 1478
Joined: 2006/05/29 16:50:11
Location: San Francisco, CA

Re: DRDY ERR

Post by michaelnel » 2010/03/05 23:05:20

What happens when you try to use putty / ssh?

Can you log in at the console? (locally)

If you can, do that and look at dmesg output and the logs for more details.

gmcust3
Posts: 170
Joined: 2009/10/28 19:44:35

Re: DRDY ERR

Post by gmcust3 » 2010/03/05 23:08:19

Not showing any Local Console. Stucked with Error.

Putty : Shows me the root prompt and also allows me to enter Password but after I enter Password, nothing happens.

michaelnel
Posts: 1478
Joined: 2006/05/29 16:50:11
Location: San Francisco, CA

Re: DRDY ERR

Post by michaelnel » 2010/03/05 23:33:00

Is this a vps, where you do not have physical access to the machine? Have you asked for help from the hosting company?

gmcust3
Posts: 170
Joined: 2009/10/28 19:44:35

Re: DRDY ERR

Post by gmcust3 » 2010/03/05 23:35:27

Its NOT on static IP.

I am sitting Remotely.

I access the Putty , from Team Viewer.

In other Words, network is working.

michaelnel
Posts: 1478
Joined: 2006/05/29 16:50:11
Location: San Francisco, CA

Re: DRDY ERR

Post by michaelnel » 2010/03/05 23:39:40

I have no idea what Team Viewer is. Can you reboot the VPS or have the hosting company do it?

If you are having a hardware failure issue it is likely to be affecting other VPS customers on that server.

gmcust3
Posts: 170
Joined: 2009/10/28 19:44:35

Re: DRDY ERR

Post by gmcust3 » 2010/03/05 23:42:02

Team Viewer is a Remote Desktop sharing Software.

I tried rebooting the server 5 times but all the same.

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